Privacy Policy

Last Updated: May 27, 2025

At Axofy.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website (www.axofy.ai), platform, or services, including our AI-powered content creation tools, real-time editing features, and chatbot assistance. By using Axofy.ai, you agree to the practices described in this policy. If you have any questions, please contact us at support@axofy.ai.

1. Information We Collect

We collect information to provide and improve our services, ensuring a seamless and personalized experience for users, including freelancers, small businesses, and creators.

1.1 Personal Information

We may collect the following personal information when you interact with our platform:

• Account Information: Name, email address, and password when you sign up for an account or start a free trial.
• Billing Information: Payment details (e.g., credit card or payment processor information) if you subscribe to a paid plan.
• Contact Information: Information provided when you contact us via forms, email, or our AI chatbot for support or inquiries.
• User-Generated Content: Text, prompts, or other inputs you provide to generate content, which may include personal information if you choose to include it.

1.2 Non-Personal Information

We collect non-identifying information to improve our services and user experience:

• Usage Data: Information about how you use Axofy.ai, such as pages visited, templates used, features accessed (e.g., real-time editing or collaboration tools), and interaction with our AI chatbot.
• Device Information: IP address, browser type, operating system, and device identifiers to optimize performance and troubleshoot issues.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, personalize content, and analyze site performance. You can manage cookie preferences through your browser settings.

1.3 Real-Time Data Integration

Our platform may integrate real-time data from third-party sources (e.g., for SEO optimization or content relevance). We only process data you explicitly provide or authorize, and we do not collect personal information from these sources without your consent.

2. How We Use Your Information

We use your information to deliver, enhance, and personalize our services:

• To Provide Services: Create and manage your account, generate content, enable real-time collaboration, and deliver customer support via our AI chatbot or team.
• To Improve Our Platform: Analyze usage data to optimize features, develop new templates, and enhance AI algorithms for better content generation.
• To Communicate: Send account-related notifications, respond to inquiries, and share updates about Axofy.ai (e.g., new features or promotions). You can opt out of marketing communications at any time.
• To Ensure Security: Detect and prevent fraud, unauthorized access, or misuse of our platform.
• For Legal Compliance: Comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share data in the following circumstances:

• Service Providers: With trusted third-party providers (e.g., payment processors, cloud storage, or analytics tools) who assist in delivering our services. These providers are bound by strict confidentiality agreements.
• Team Collaboration: If you use our collaboration features, your content may be shared with team members you authorize.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with continued protection under this policy.

4. Data Storage and Security

We take robust measures to protect your data:

• Storage: Your data is stored on secure servers hosted by reputable cloud providers with industry-standard encryption.
• Security Measures: We use encryption (e.g., SSL/TLS), access controls, and regular security audits to safeguard your information.
• Retention: We retain personal information only as long as necessary to provide our services or comply with legal obligations. User-generated content may be retained to improve our AI models unless you request deletion.

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: Log in to your Axofy.ai account to view or update your profile information.
• Data Deletion: Request deletion of your personal data by contacting support@axofy.ai. We will comply unless retention is required by law.
• Opt-Out: Unsubscribe from marketing emails via the link in our communications or by updating your account settings.
• Cookies: Manage cookie preferences through your browser or our cookie consent tool.
• GDPR/CCPA Compliance: If you’re in the EU or California, you have additional rights, such as requesting a copy of your data or restricting processing. Contact us to exercise these rights.

6. Third-Party Links and Integrations

Axofy.ai may link to third-party websites or integrate with external tools (e.g., for real-time data or analytics). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information.

7. Children’s Privacy

Axofy.ai is not intended for users under 16. We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will promptly delete it.

8. International Data Transfers

As a global platform, your data may be processed in countries outside your region, including the United States. We ensure that such transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of significant updates via email or a notice on our website. The “Last Updated” date at the top indicates the latest version.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us:

• Email: support@axofy.ai
• Address: Axofy.ai, 123 Innovation Drive, Tech City, TC 12345, USA
• Support: Use our AI chatbot or submit a ticket via the Contact page.

Thank you for trusting Axofy.ai with your data. We’re committed to keeping your information safe and empowering your creative journey.